Question
Number
842
Subject
ACT Policing
(Non-emergency phone line wait times)
(Non-emergency phone line wait times)
Asked by
Morris, Deborah
Directed to
Minister for Police, Fire and Emergency Services
Question asked on
05 February 2026
Answer due on
08 March 2026
Question asked
In relation to the answer to question on notice No 6 of the Standing Committee on Legal Affairs' inquiry into annual and financial reports 2024-2025, (a) why has the average response time for answering calls to the non-emergency police assistance line risen from 1 minute and 42 seconds in 2021 to 5 minutes and 19 seconds in 2025, (b) does the average response time change when factoring in December 2025 given that the 2025 figure was taken from 1 January - 28 November 2025 and (c) why was the headcount of ACT Policing Communications reduced from 59 in 2020 to 40 in 2025.