Question - Construction industry

1. How often over the past five years has section 41 of the Construction Occupations (Licensing) Act 2004 (COLA section 41) been used to achieve rectification of residential works when a builder has failed to comply with a rectification order or found to be unsuitable to undertake the works.
2. Apart from COLA section 41, what legislation, rules or ministerial guidance exist to determine in what circumstances it can be invoked.
3. If COLA section 41 has not been utilised, or has only been utilised on rare occasions, what are the reasons it is not invoked more frequently.
4. What guidelines are used by Access Canberra and the Construction Occupations Registrar to manage their engagement, communication, actions and responses to declared vulnerable complainants.
    

QON—Please see attached PDF for a copy of the answer to question on notice No 549.