Question - Access Canberra

1. How can a homeless person obtain a driver license if they do not have a fixed address or proof of residence in the ACT.
2. How can a homeless person renew an ACT driver licence if they do not have a fixed address.
3. Does Access Canberra advise homeless people to create documents purporting to show a residential address in the ACT, such as a letter to themselves with a fake address; if so, is that advice consistent with section 29 of the Road Transport (Driver Licensing) Act 1999 .
4. How can a homeless person with no bank account pay for their driver licence, given Access Canberra does not accept cash payments.
5. How can a homeless person obtain a proof of identity card without providing a residential address.
6. How can a homeless person register for an ACT digital account without a residential address or proof of identity documents.
7. What is the process in an Access Canberra office when a homeless person presents seeking documentation to establish their identity.
8. What referrals are routinely made by Access Canberra staff when a homeless person presents at an Access Canberra office.
9. For each of the last five years, (a) how many applications have been made for a Proof of identity card and/or for a driver licence, where the applicant did not have a residential address in the ACT,  and (b) how many of these applications were declined.

QON—Please see attached PDF for a copy of the answer to question on notice No 554.