Question - Building

1. What action can be taken in relation to a builder’s license when they do not comply with a rectification order.
2. Do the Construction Occupations Registrar and Access Canberra track timely action on residential construction complaints; if so, how is this done.
3. What are the time handling guidelines used by the Construction Occupations Registrar and Access Canberra to (a) acknowledge receipt of a complaint, (b) investigate it, (c) consider the outcomes of the investigation, (d) advise the complainant of the action/s being taken, and (e) track actions against the builder to ensure compliance such as with a rectification order.
4. How many staff in the Construction Occupations Registrar are resourced/funded to ensure timely resolution of residential construction complaints and what is the level of funding provided to investigate and resolve such complaints.
5. What issues are taken into account when section 41 of the Construction Occupations (Licensing) Act 2004 is invoked to engage another builder to achieve rectification of residential works when a builder subject to a rectification order has failed to comply with the order or found to be unsuitable to undertake the works.
6. Which officer/s is/are authorised to invoke section 41 of the Construction Occupations (Licensing) Act 2004.

Please see attached PDF for a copy of the answer to question on notice No. 636.