Question - ACT Revenue Office

Question

Number
175
Subject
ACT Revenue Office
(Finance)
Asked by
Emerson, Thomas
Directed to
Minister for Finance
Question asked on
28 February 2025
Answer due on
06 April 2025
Question asked
  1. What proportion of phone calls to the Revenue Office’s customer service lines were answered in the 2023-24 financial year.
  2. What is the average wait time for a phone call to the Revenue Office’s customer service line.
  3. How many days during the 2024 calendar year was the Revenue Office’s online inquiry form fully functional without bugs or errors.

Answer

Answer Published
08 April 2025
Answered by
Minister for Finance
Answer

Please see attached PDF for a copy of the answer to question on notice No 175.

Attachments