Question - Housing ACT

Question

Number
228
Subject
Housing ACT
(Public Housing Maintenance )
Asked by
Cain, Peter
Directed to
Minister for Homes and New Suburbs
Question asked on
19 March 2025
Answer due on
20 April 2025
Question asked
  1. Why are urgent maintenance requests from public housing tenants frequently delayed, even when the repairs have been assessed and approved.
  2. What measures are in place to ensure that once maintenance work is approved, it is actually completed within a reasonable timeframe.
  3. How does the Government justify tenants being forced to continue paying full rent for properties that have severe maintenance issues making them unsafe or uninhabitable.
  4. What is the Government doing to improve oversight of Housing ACT and Programmed FM to ensure tenants are not left waiting indefinitely for critical repairs.
  5. What steps is the Government taking to ensure public housing properties are free from serious health hazards, such as mould infestations, structural damage, and unsafe plumbing.
  6. How does the Government respond to reports of tenants living in homes with hazardous conditions, including exposed syringes, contaminated soil, or damaged infrastructure.
  7. What is the process for prioritising repairs that pose a direct health and safety risk to tenants.
  8. How does the Government hold Programmed FM accountable when essential repairs are continuously delayed or ignored.
  9. Why do tenants often receive multiple assessments from Programmed FM or Housing ACT with no actual repairs being completed.
  10. What changes will the Government make to ensure Housing ACT is more responsive and transparent in handling maintenance requests.
  11. What is the Government’s timeline for ensuring all outstanding urgent maintenance requests in public housing are addressed.
  12. Will the Government commit to an independent review of Housing ACT’s maintenance processes to prevent future delays and failures.